Team Management
- Organizes and staffs the team with adequate resources and talent in order to achieve the desired levels of Organizational Excellence.
- Provides the team with adequate coaching, mentoring and training in order to achieve the desired business results and sustain Organizational Excellence and competitive advantage.
Resource planning and utilization
- Plans the daily distribution of resources among receiving, storage and delivery operations across all warehouses in order to maximize warehouse staff productivity and storage efficiency
- Oversees the accurate counting and documentation of all receiving, handling and dispatch of goods respecting FIFO/FEFO procedures in order to maintain stock accuracy and no discrepancy between physical stock and WMS.
- Oversees and manages cycle counts in order to ensure accuracy as per SOPs
- Oversees that products are stored in the designated locations according to Company procedures and that the Warehouse damages are reduced
Control, Safety, Security & Maintenance
- Ensures proper training to reporting staff on implementation of safety and security procedures to eliminate accidents and pilferage and ensure compliance with quality assurance standards.
- Carries out periodic checks on warehouse building, racking, and equipment to assess maintenance and repair requirements
Delivery
- Directs transportation operations including on time dispatching, routing delivery tracking and returns.
- Monitors fleet time and capacity utilization and ensures delivery routes are fully planned through Roadnet to comply with requested delivery dates.
- Develops transportation policies and procedures.
- Communicates with sales team to improve delivery schedules and improve minimum order quantity.
- Communicates with customers to speed up unloading time and improve unloading processes.
Customer Service
- Ensures internal & external customer satisfaction and attends to customer complaints in order to support sales in achieving the company target
Expenses
- Recommends plans/ projects in order to optimize storage and delivery cost
TM Purpose
- Acts as a role model by living the Transmed Purpose on daily basis.
