Business Technology Lead

Transmed Turkiye is a full-service distributor company across 13 countries, managing distribution, sales, and marketing for 35 leading brands. We strongly believe in putting people first – our customers, our teams, our partners.

We are seeking a Business Technology Lead.

• The Business Technology Lead will be responsible for supporting and managing the implementation of business solutions projects, gathering business requirements, and translating them into technology solutions. He/She will also provide support and assistance to ensure the smooth operation of IT systems and issues related to applications, systems, integrations, databases, users IT experience, and offers timely resolutions for optimal business IT service delivery and productivity.

• Ensure IT business value add by ensuring collaborating with business partners and global IT teams to provision and support enterprise applications, systems, ensure smooth and secure integration. Analyze change requests and implement valid ones. Work with business partners and IT vendors to manage business expectations for IT services and solutions.

• Develop and write complex queries to retrieve and analyze data from various databases and systems. Create and maintain views and stored procedures for data access, reporting, and analysis. Collaborate with business users to understand data requirements and translate them into effective queries and views. Perform data validation and verification to ensure data accuracy and consistency across systems. Troubleshoot and optimize database queries for better performance and responsiveness. Design and implement data extraction and transformation processes for integration and migration projects.

• Ensure optimum IT service level by timely resolution or escalation to higher-level support teams when necessary. Maintain an inventory of IT assets ensuring compliance with organizational policies. Assist in monitoring and implementing IT security measures, such as antivirus software, firewalls, and access controls.

• Bachelor's degree in computer science, Information Technology, or a related field.
• Advanced level of English.
• 8+ years of experience in providing IT services and support to business partners.
• Strong interpersonal and networking skills.
• Experience in the implementation of IT solutions within large divisions and companies.
• Experience in FMCG business applications with an understanding of the industry and business processes (is preferred).
• Planning and ability to organize activities in line with set guidelines.
• Experience in project management, managing deliverables and milestones, on time / within budget / meeting business needs.